Frequently Asked Questions

Everything you need to know before you send it.

How fast is shipping?

We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while express options are available at checkout if you need your gear faster.

What is your return policy?

We offer a 30-day return policy for items in original, unworn condition. If your shades don't fit your face or your vibe, you can start a return through our online portal.

Are Pit Viper sunglasses polarized?

Many of our models feature polarized lenses to reduce glare, but we also offer non-polarized options for specific lighting conditions. Check the individual product specifications for details.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Afterpay or Klarna.

How do I care for my lenses?

To keep your vision clear, only use the microfiber Limpcloth™ provided with your glasses. Avoid using harsh chemicals or abrasive fabrics that could scratch the lens coating.